Copy the From address from the latest email (or you can copy the addresses listed above).
In the pop-up box, select Add.
Paste the copied address/type the address required in the Other email field.
Make the newly added address the Primary email address by checking the checkbox.
Select Save.

AOL 8.0

Select Mail in the menu on the top of the screen.
Select Mail Controls.
Select Next from the Mail Control Screen displayed.
Select Customize Mail Controls for this Screen Name and click Next.
(Optional) Select Allow email from all AOL members, email addresses and domains (allows all emails).
Select Next until the Save button shows up at the bottom.
Select Save.

AOL 7.0

Select Mail in the menu on the top of the screen.
Select Mail Controls.
Select Next from the Mail Control Screen.
Select Customize Mail Controls for this Screen Name and click Next.
In the exclusion and inclusion parameters, include the domain xxxxx.com (replace the xxxxx with the domain name).

For additional help with safelisting email addresses in AOL, please see AOL's support.

AT&T Web Email

Open your mailbox.
Select Options on the top right hand side > Mail Options > Filters > Add Filter.
Select Filters.
Click Add Filter.
In the top row, labeled From Header, select contains from the pull-down menu. Enter the address in the text box next to the pull-down menu.
Example: You can either give a specific email address or use @xxxxx.com or *xxxxx.com to safelist the domain (replace the xxxxx with the domain name).
Move down to the bottom where there is the option Move the message to. Select Inbox from the drop-down menu.
Select the Add Filter button once again.

For additional help with safelisting email addresses in AT&T, please see AT&T's support.

Comcast SmartZone / Xfinity

Click Address Book.
Click New and choose New Contact.
Add the email address and any additional information.
Click Save.

For additional help with safelisting email addresses in Comcast SmartZone, please see Xfinity's support.

Cox.net Email

Cox mail is transitioning to Yahoo—see the Yahoo instructions as needed.

Go to WebMail Inbox window.
Click Preferences.
Under General Email Preferences, click Blocked Senders.
Type in the sender or domain you wish to allow in the Exceptions List.
Click Add.
Click Save.

For additional help with safelisting email addresses in Cox, please see Cox's support.

EarthLink

Open the Address Book.
Click Add.
Enter your contact's domain.
Click Save.

For additional help with safelisting email addresses in Earthlink emails, please see Earthlink's support.

Entourage

Open the email.
Right-click the sender's email address.
Select Add to Address Book in the shortcut menu.
Verify the sender's contact details.
Click Save.

For additional help with safelisting email addresses in Entourage emails, please see Microsoft's support.

Gmail

To ensure that you receive emails in your inbox, you can add the email address to your contact list.

Open an email from the sender you want to save and place your cursor over the sender's profile icon.
Click More info.
In the panel that expands, click the Add to contacts icon.

For additional help with safelisting email addresses or controlling who's saved as a contact in Gmail, please see Gmail's support.

GoDaddy

Click Email > Settings > Message Filters.
Select Allowed List.
Click Add New.
Enter in the email address you want to safelist.
Click OK.

For additional help with safelisting email addresses and using message filters in GoDaddy, please see GoDaddy's support.

MacMail

Open the email.
Ctrl-click the sender's email address and select Open in Address Book.
Verify the sender's contact details.
Click Save.

For additional help with safelisting email addresses in MacMail, please see Apple's support.

MSN

Select Settings: Email | Junk e-mail (bottom left, just above Calendar).
From the e-mail settings screen, select Junk E-mail Guard.
Select Safe List.
Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to safelist the domain (replace the xxxxx with the domain name).
Select Add.

For additional help with safelisting email addresses in MSN, please see Microsoft's support.

Mozilla Thunderbird

Check if your contact's email is in your junk folder, right-click on the email and choose Mark As Not Junk.
Click Address Book.
Make sure that the Personal Address Book is highlighted.
Click New Card—the New Card window will display.
Under the Contact tab, copy your contact's From address and paste them into the email dialog box.
Click OK.

For additional help with safelisting email addresses in Thunderbird, please see Mozilla's support.

Outlook

For 2003, 2007 and Express—without an example email address in your inbox

Select Actions from the toolbar at the top of the screen.
Select Junk E-mail.
Select Junk E-mail Options...
Click the Safe Sender tab.
Click Add.
Type in the email address you wish to add to your safe sender list.
Click OK.

For 2003, 2007 and Express—with an example email address in your inbox

Open the email.
In the Toolbar options at the top, click the Safe Lists drop-down.
Note: This is located in the Junk Email section.
Select Add sender to Address book.
Click OK.

For 2003, 2007 and Express—to safelist an entire domain

Open the email.
In the toolbar options at the top, click the Safe Lists drop-down.
Note: This is located in the Junk Email section.
Select Add Sender's Domain (@example.com) to the Safe Senders List.
Click OK.

For 2010

In Outlook, go to the Home tab.
Click the Junk button.
Choose Junk E-Mail Options from the drop-down list.
Go to the Safe Senders tab.
Click Add...
Type in either the email address or the domain name you wish to add.
Click OK.
Click Apply.

For 2013

In Outlook, go to the Home tab.
Click Junk > Junk Email Options.
Select the Safe Senders tab and click Add.
In the add address or domain box, enter the email address or the domain name you want to safelist.
Click OK and close the window.

Express

In Outlook, go to the Tools menu.
Select Address Book.
Click New and select New Contact from the drop-down menu.
Type in email address and include any details you want.
Click OK.

Outlook.com

Open the email, and then click the three dots and click Add to Safe senders.
Click OK.

For additional help with safelisting email addresses in different versions of Outlook, please see Microsoft's support.

Road Runner Webmail

Adding an email address to the safe sender list will add the email to your inbox and future emails will be delivered to the inbox.

Open your Road Runner mailbox.
Open your Junk Mail folder.
Select the email that includes the e-mail address you would like to add as a safe sender.
Click Mark as Not Spam.

For additional help with safelisting email addresses in Road Runner, please see Road Runner's support.

Verizon

Open your Inbox.
Click Options.
Click Block Senders.
Locate the Safe List.
Enter your contact's domain.
Click OK.

For additional help with safelisting email addresses in Verizon, please see Verizon's support.

Windstream

Click the Settings tab.
Click Messages.
Click Allow and Block Messages.
Select Advanced Block Senders.
In the Allowed Senders and Domains area, type the senders and domains you want to allow.
Click OK.

For additional help with safelisting email addresses in Windstream, please see Windsteam's support.

Yahoo

In Yahoo Mail, your contacts list is your safelist. To add the From Address to your Yahoo Contacts:

Open your Yahoo mailbox and click the address book icon in the right-side panel. When you roll your mouse over it, it will say Contacts.
Click Add a New Contact.
Fill in the fields of your Contact.
Click Save.

For additional help with safelisting email addresses in Yahoo, please see Yahoo's support.

Overview

AOL

WebMail

AOL (version 9.0 or higher)